Frequently asked questions.

We cover London and the surrounding areas within our real service area. Use the postcode checker on the homepage to confirm your property, or see the full list on our Areas page.

We're a multi-trade property maintenance service covering plumbing, painting & decorating, carpentry & joinery, flooring, furniture assembly, wall mounting & fixtures, electrical services and general property maintenance. See the Services page for common jobs under each trade.

Often, yes. Because we cover a range of trades ourselves, a mixed list of small jobs — a leaking tap, a loose door, a TV to mount — can usually be handled in a single visit rather than needing a different contractor for each one.

Yes — photos help us understand the job before we even arrive, and can make it possible to give an initial price from the description alone for straightforward work. You can attach photos directly to the quote form, or send them via WhatsApp.

Yes. We work with landlords, letting agents, property managers, estate agents and short-let or property owners who need a reliable maintenance contact across multiple trades. See our Property Professionals page for more detail.

This depends on the job — for many repairs and installations we can supply standard materials and fixings, and for larger or specified jobs we're happy to discuss what's needed when we agree the work with you.

Yes. Straightforward jobs can often be priced from a description and photos alone, but more complex work may need a site visit before we can confirm scope and price — we'll always tell you which applies before agreeing anything.

We keep our work within the appropriate scope for a multi-trade property maintenance service. If a job needs a specialist — for example, work requiring a qualified, certified electrician or gas engineer — we'll tell you clearly rather than take it on ourselves.